If an item you have ordered has arrived damaged, please contact us lodge a Warranty Claim online as soon as possible. We will advice you on how best to proceed once the damage has been confirmed and assessed. Once we have confirmed the damage or fault, we will endeavour to repair, replace, or refund item where possible.
For fast processing your request, please ensure:
- You retain the original packaging
- You accurately describe the damage
- You attach clear photo of the damage